Privacy Policy

Effective Date: March 29, 2026

Designer Homes Real Estate Services ("Designer Homes," "we," "our," or "us") is a North Carolina-based residential real estate appraisal and consulting firm. We are committed to protecting the privacy, confidentiality, and security of information entrusted to us in accordance with applicable laws, professional standards, and ethical obligations, including the Uniform Standards of Professional Appraisal Practice (USPAP).

1. Information We Collect

We may collect the following types of information in connection with our services and website:

• Contact information such as name, phone number, email address, and mailing address
• Property and transaction-related information submitted in connection with appraisal or consulting engagements
• Assignment-related documents and communications
• Information provided by clients, lenders, appraisal management companies, or other authorized parties
• Technical data such as IP address, browser type, device information, and website usage patterns
• Cookies and analytics data used to improve site functionality and performance

2. How We Use Information

Information collected is used for the following purposes:

• Performing residential appraisal and consulting services
• Communicating with clients, lenders, and authorized parties regarding assignments
• Complying with USPAP requirements, North Carolina state regulations, and applicable law
• Maintaining accurate business, assignment, and work-file records
• Improving website functionality and user experience
• Protecting against fraud, unauthorized access, or misuse of our services

3. Confidentiality (USPAP Compliance)

We maintain strict confidentiality of assignment results and client information in accordance with the Confidentiality section of USPAP's Ethics Rule. We do not disclose confidential information or assignment results except to:

• The client and parties specifically authorized by the client
• State regulatory agencies with oversight authority
• Professional peer review bodies as applicable
• Courts, tribunals, or legal authorities when required by law or subpoena

4. How We Share Information

We do not sell, rent, or trade personal information. Information may be shared only as necessary with:

• Clients, lenders, or authorized parties directly involved in an appraisal assignment
• Service providers and technology partners who support our business operations under appropriate agreements
• Regulatory bodies or legal authorities to comply with legal or regulatory obligations
• Professional organizations or licensing bodies as required by applicable standards

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect sensitive and confidential information from unauthorized access, disclosure, alteration, or destruction. These measures include encrypted communications, secure file storage, and access controls. However, no system can guarantee absolute security, and we cannot ensure or warrant the security of any information transmitted to us.

6. Fair Housing and Non-Discrimination

Designer Homes Real Estate Services complies with all applicable federal and state fair housing laws, including the Fair Housing Act and the North Carolina Fair Housing Act. We do not collect, use, or consider protected class characteristics — including race, color, religion, sex, national origin, familial status, disability, or any other protected category — in the development or delivery of appraisal services.

7. Cookies and Analytics

Our website may use cookies and analytics tools (such as Google Analytics) to understand how visitors interact with our site and to improve overall performance and usability. Cookies are small text files stored on your device. You can manage or disable cookies through your browser settings, though doing so may affect certain site functionality.

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of those external sites. We encourage you to review the privacy policies of any third-party site you visit.

9. Your Rights

You may contact us at any time to:

• Request access to or correction of your personal information
• Ask questions about how your data is collected, used, or shared
• Update your communication preferences
• Request removal of personal data where permitted by law and professional obligations

10. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or business operations. Updates will be posted on this page with a revised effective date. We encourage you to review this policy from time to time.

11. Contact Information